Privacy policy

What we keep

Your account details (email, username, display name, country, optional date of birth), your settings, the characters you create, your chats with characters and what you unlock or buy.

For payments we keep the card brand, its last four digits and expiry. The full card number goes straight to our payment provider.

When you sign up we note where you first came from: the website that linked you (its address, not the page) and any campaign tags in the link. It tells us which links bring people.

Why

To run the service: characters reply using your recent messages and a few things they remember about you, and your plan and credits decide what you can do.

We don't sell your data, we don't train AI models on your chats and we don't use them to advertise to you. LunaGirlfriend doesn't show ads.

Who else sees it

The AI providers that write replies and photos receive the text they need for each request. Our payment provider handles cards. Apart from our team (below), nobody else gets your chats.

Our team can read your chats with characters, including the messages you send through our Telegram bots. We look at them to handle reports and support requests, to look into safety issues such as content involving minors or abuse, to settle payment disputes and to fix replies that went wrong. Every time a chat is opened in our admin panel, it is logged.

Cloudflare Web Analytics counts visits without cookies: pages viewed, the referring website, country and device type, never your identity.

Your choices

Change your details and email preferences in Account. Adult content stays off until you turn it on.

Delete your account at any time from Account; your data is removed with it and every session is signed out. Records of your payments and credit use stay, without your email, for accounting and payment disputes.

For a copy of your data or any other privacy request, write to info@lunagirlfriend.com from the email on your account.